Resol Privacy Policy

Last Updated: January 12, 2020

 

  1. OVERVIEW

Resol LLC (“Resol,” “we,” “us,” or “our”) takes the privacy of your information seriously. Please read the following privacy policy to better understand what information our website (ResolSkincare.com) (the “Site”) collects and uses about you and how it handles this information. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. When you click on links on the Site, they may direct you away from the Site. We are not responsible for the privacy practices of other sites and encourage you to read their Privacy Policies.

 

Capitalized terms not defined in this Privacy Policy have the meaning given them in the Terms of Service located on the Site. The Terms of Service are incorporated herein by this reference.

 

As used herein, “personal information” means any information that can be used to identify or single out an individual, such as email, IP address, or name.

 

  1. INFORMATION COLLECTED BY THE SITE TO CONDUCT TRANSACTIONS

We will collect the information required to perform any transaction requested by you, including registering for a Site account, subscribing to a mailing list, participating in promotions or contests, purchasing products offered on the Site, responding to questions or comments you may have, and for any other purpose with your consent. In some circumstances, we may use your contact information in connection with the order of a product to remind you to re-order that product.

 

We may collect your name, shipping address, billing information, email address, telephone number, credit card information, or other payment information when you purchase a product. We will share these details with third party service providers in order to complete the purchase, such as Shopify.com (“Shopify”), product manufacturers, shipping companies, and accounting and record keeping providers.

 

Your transaction information is disclosed to such third-party service providers only as necessary and solely to complete the transaction for which they have been engaged by us. Such third-party service providers will have access to your information for the limited purpose of completing their intended function, but they may not use it in connection with or for any other purpose.

 

  1. OTHER USES OF INFORMATION

 

We do not sell or provide your information for third-party direct marketing purposes. We generally process your information in the following ways:

A. Analytics

We are always working to improve our Site and want to keep visitors informed about products. For example:

  • We use usage data, such as IP addresses, cookies, beacons, and the like, when you visit our Site to manage traffic and help us understand and improve the design, usability, and other aspects of our Site.
  • We may also create de-identified or aggregate data records from personal information by excluding or changing information that makes the information personally identifiable to you. We use this data for a variety of purposes, such as to analyze request and usage patterns so that we may enhance the content of our products and improve Site functionality.

B. Marketing Communications

We use your contact information for promotional marketing if you have purchased a product or agreed to receive such emails. For example, if you have chosen to provide your email, we may send you newsletters, surveys, offers, and other promotional materials related to our products, and for other direct marketing purposes. We do this to promote our products and issue direct marketing.

 

C. Behavioral Advertising

We, and certain third parties operating on or through our Site, may engage in online behavioral advertising. This form of advertising includes various parties and service providers, including third party data controllers, engaged in the processing of personal data in connection with advertising. We may collect usage data and social media data from you and provide it directly to a third party for targeting on a third party platform. Sometimes, these third parties may collect this information directly (e.g. a Facebook “Like” button).

The parties that control the processing of personal information for behavioral advertising purposes may build a profile of you containing this information, and may be able to identify you across sites, devices, and over time. These services may also track whether you view, interact with, or how often you have seen an ad, or whether you complete a purchase for a good or service you were shown in an advertisement. See the cookie section below, or Facebook’s or Twitter’s privacy policies, for information about how you can limit or opt out of this processing.

D. Support

We use your contact information in connection with your support requests, for example, to help solve issues, manage your account, or respond to your inquiries. We may use third parties to help provide support to you.

 

E. Account Services

When you create an account on our site, you provide your email address, name, and password. We may use this information to provide you with personalized content, such as language or relevant products. We may also use this information to provide increased functionality like storing or tracking orders.

 

F. Promotions

 

If you enter a contest, sweepstakes, or other promotion, we may use your email address for direct marketing.

 

  1. MANAGING YOUR INFORMATION

You may decline to submit personally identifiable information through the Site, in which case we may not be able to provide certain products or services to you, such as shipping. You may update, correct, or delete your account information at any time by logging into your account or by contacting us as provided in the “Contact Us” section below.

 

  1. OPT-OUT POLICY

We may use your email address to send you notices regarding matters, including the Site. If you do not want to receive these messages, you can opt out by following the instructions included in the email message or by emailing us at info@Resolskincare.com. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses.

 

  1. DISCLOSURE

We have the right to disclose statistical or aggregated data (but in no event personal information) in our discretion and without restriction. We may disclose personal information which we have collected (a) as may be expressly permitted by you, (b) to our related companies and service providers to perform a business or technical support function for us, (c) as we deem necessary to enforce the Site's Terms of Service, (d) to comply with any court order, law or legal process, including to respond to any government or regulatory request or otherwise as required by law, and (e) in connection with the sale of Resol (whether by merger, sale of our assets, sale of stock, or otherwise).

 

  1. SHOPIFY

The Site’s store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products to you. Your data is stored in Shopify’s data storage, databases, and the Shopify application. Shopify stores your data on a secure server behind a firewall.

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

For more information, please see Shopify’s Terms of Service and Privacy Policy.

 

  1. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to help prevent it being lost, misused, accessed, disclosed, altered or destroyed.

 

We follow all PCI-DSS requirements and implement additional generally accepted industry standards. In addition, Shopify reviews its business practices periodically for compliance with policies and procedures governing the security and confidentiality of our information. Nevertheless, no data transmission over the Internet is 100% secure. Accordingly, while we strive to protect your personal information and privacy, we do not warrant or guaranty the security of any information you disclose or transmit to us while using the Site. Subject to applicable law, we shall not be liable for the theft or inadvertent disclosure of your personal information; we assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

 

  1. COOKIES

To make our Site more useful to you, we and certain third parties may process usage and other data when you interact with cookies and similar technologies on our Site. We may receive this data from third parties to the extent allowed by the applicable partner. Please note that the privacy policies of third parties may apply to these technologies and information collected. 

“Cookies” are small pieces of information that a website stores on your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. You may remove persistent cookies by following Internet browser help file directions. Web beacons are electronic images that we use on our Sites and in our emails that, when loaded, provide us with information, such as where users navigate on a Site, or whether an email is opened. See below for your choices regarding these technologies.

We use generally use usage data, cookies, and similar technologies as follows: 

  • for “essential” or “functional” purposes, such as to enable various features of the Site like remembering passwords or staying logged in during your session; 
  • for social media integration e.g. via third-party social media cookies, when you share information using a social media sharing button or “like” button on our Site, or you engage with our content on or through a social networking website such as Facebook or Twitter; 
  • for analytics purposes, consistent with our legitimate interests in how our Site is used or performs, how users engage with and navigate through the Site, what sites users visit before visiting our Site, how often they visit our Site, whether an email was received or opened, and other similar information; and 
  • subject to any consent required by law, for the purpose of displaying advertisements via retargeting to those users who have visited our Site, or for targeting advertising to visitors to our Site.

If you do not want information collected through the use of cookies, you can manage/deny cookies (and certain technologies) using your browser’s settings menu. Please note this does not necessarily opt you out of being delivered advertising. You may continue to receive generic ads. You must opt out of third party services directly via the third party. You may view a list of other third party service providers who collect information, and/or opt out of such collection of information about you, by visiting https://www.networkadvertising.org/choices/ or https://www.aboutads.info/choices.

 

Please note, at this time, our Site does not respond to your browser’s do-not-track request.

 

  1. CHILDREN UNDER THE AGE OF 13

The Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not (a) use this Site or any of its features, (b) register on the Site, (c) make any purchases through the Site, or (d) otherwise provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will immediately delete that information. If you believe we might have any information from or about a child under 13, please contact us as provided in the "Contact Us" section below.

 

  1. CALIFORNIA PRIVACY RIGHTS

 

Residents of California (and others to the extent required by applicable law) may request a list of personal information we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year. This request must be written, signed, and mailed to us at the address below.

 

  1. INTERNATIONAL DATA TRANSFER

We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from laws of the United States and state law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States and the use and disclosure of information about you, including personal information, as described in this Privacy Policy.

 

  1. CHANGES TO THIS PRIVACY POLICY

We may change our Privacy Policy from time to time at our discretion and will post any such changes on the Site. At the time of any change, we will change the date of the Privacy Policy at the top of this Privacy Policy. Your continued use of the Site following the posting of changes to our Privacy Policy will mean you accept those changes and they will be binding on you.

 

  1. YOUR CONSENT

Use of the Site signifies your consent to this Privacy Policy, including the collection and use of information by Resol, as described herein, and also signifies your agreement to the Terms of Service. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Resol from responsibility to you.

 

  1. QUESTIONS AND CONTACT INFORMATION

To the extent required by applicable law, if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please use the below contact information:

 

Resol LLC

1712 Pioneer Ave, Suite 1287

Cheyenne, WY 82001

info@Resolskincare.com